We accept returns or exchanges on eligible items within 14 days of delivery.
Return Eligibility
- Items must be unworn, unwashed, and returned in original condition with all tags attached
- Returns and exchanges must be initiated within 14 days of delivery
- Final Sale items are not eligible for return or exchange
Refunds
- Refunds are processed after returned items are received and inspected
- Original shipping fees are non-refundable unless your order arrived incorrect or damaged
- Refunds are issued to the original form of payment
Exchanges
- Size exchanges are accepted for eligible items, subject to inventory availability
- If an exchange is unavailable, a refund will be issued
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include clear photos so we can resolve it quickly.
How to Start a Return or Exchange
Email us at support@wearduura.com with your order number and reason for return or exchange.
Please allow 5–7 business days after receipt for processing.